YSL.COM ACCEPTS THE FOLLOWING PAYMENT METHODS:

CREDIT CARDS: VISA, MASTERCARD, JCB, DINERS, AMERICAN EXPRESS

THE TOTAL WILL BE CHARGED TO YOUR CARD WHEN THE ORDER IS SHIPPED OR HAS ARRIVED IN STORE.

YSL.COM FEATURES A FAST CHECKOUT OPTION, ALLOWING YOU TO SAVE YOUR CREDIT CARD DETAILS SO THAT YOU DON'T HAVE TO RE-ENTER THEM FOR FUTURE PURCHASES.

SAINT LAURENT GUARANTEES THAT YOUR CREDIT CARD WILL BE CHARGED ONLY ONCE FOR THE AMOUNT OF AN ORDER. IT IS POSSIBLE THAT THE AMOUNT MAY BE SHOWN TWICE ON YOUR STATEMENT: THE FIRST ENTRY CORRESPONDS TO THE PAYMENT AUTHORIZATION REQUEST THAT IS MADE WHEN YOU PLACE THE ORDER; THE SECOND CONFIRMS THE ACTUAL CHARGE.

PLEASE NOTE THAT APPLE PAY IS NOT AVAILABLE FOR PRE-ORDERS.

CASH ON DELIVERY

MAXIMUM AMOUNT YOU CAN PAY WITH THIS OPTION : 300 000 Y.

AT TIME OF DELIVERY, YOU MUST HAVE THE EXACT ORDER TOTAL INDICATED IN THE SHIPPING CONFIRMATION EMAIL IN CASH; THE COURIER CANNOT PROVIDE CHANGE AND DOES NOT ACCEPT CHECKS.

WIRE TRANSFER

PLEASE NOTE THAT IF THE PAYMENT CANNOT BE CONFIRMED WITHIN 48 HOURS, THE ORDER WILL BE CANCELED AUTOMATICALLY.

DEBIT CARDS

PLEASE NOTE THAT YOU CANNOT USE J-DEBIT (CASH CARD ISSUED BY JAPANESE FINANCIAL INSTITUTIONS).

FOR ORDERS PAID BY CREDIT CARD WITH A DEBIT FUNCTION (ISSUED BY CREDIT CARD COMPANIES), THE CARD WILL BE AUTHORIZED THE MOMENT THE ORDER IS PLACED AND THE ORDER AMOUNT WILL BE DEDUCTED FROM THE ACCOUNT BALANCE OF YOUR DEBIT CARD. THEREFORE, IF YOUR ORDER IS NOT APPROVED AFTER THE INITIAL AUTHORIZATION OR IF THE ORDER IS CANCELLED, YOU MAY BE SUBJECT TO A SECOND AUTHORIZATION IF YOU DECIDE TO PROCEED WITH THE ORDER AND DUPLICATE DEBITS CAN TAKE PLACE. BUT PLEASE REST ASSURED THAT THE INITIAL AUTHORIZATION WILL BE REFUNDED. TIME REQUIRED FOR REFUND VARIES BY CARD ISSUERS; IN GENERAL, IT MAY TAKE APPROXIMATELY 45 TO 60 DAYS OR MORE FOR A REFUND. SHOULD YOU NEED MORE DETAILED INFORMATION ON THE DUPLICATE DEBIT OR THE REFUND PROCESS, PLEASE KINDLY CONTACT YOUR DEBIT CARD ISSUER DIRECTLY. PLEASE KINDLY BE AWARE OF THIS IN CASE YOU DECIDE TO USE SUCH A CARD. THANK YOU FOR YOUR UNDERSTANDING.

SELECT COD (CASH ON DELIVERY) AS PAYMENT METHOD AND PAY WITH J-DEBIT (CASH CARD ISSUED BY JAPANESE FINANCIAL INSTITUTIONS) OR CREDIT CARD WITH DEBIT FUNCTION (ISSUED BY CREDIT CARD COMPANIES) TO YAMATO DRIVER UPON DELIVERY WILL NOT BE SUBJECT TO DUPLICATE DEBITS. IF YOU WISH TO USE YOUR CARD WITH A DEBIT NATURE, WE STRONGLY RECOMMEND THAT YOU SELECT COD (CASH ON DELIVER) AS YOUR PAYMENT OPTION AT CHECK-OUT.

PRICES ON THE PRODUCT PAGES ARE ALL IN JAPANESE YEN, WITH TAX INCLUDED.

ON YSL.COM, EVERY PURCHASE IS MADE WITH MAXIMUM SECURITY THANKS TO THE USE OF VERISIGN AND ATW-CERTIFIED SECURE SERVERS AND THE ENCRYPTION SERVICES (SSL). WE ONLY USE PROTECTED CONNECTIONS, AS DEMONSTRATED BY THE "HTTPS" URL PREFIX AND THE LOCK SYMBOL THAT APPEARS IN THE BROWSER'S ADDRESS BAR.

TO SAFEGUARD YOUR CREDIT CARD PURCHASES, YOU WILL ALWAYS BE ASKED TO ENTER YOUR CVV CODE FOR EVERY ORDER. OUR PAYMENTS DEPARTMENT MAY CARRY OUT ANTI-FRAUD CHECKS BEFORE APPROVING THE TRANSACTION AND FOR GREATER PROTECTION, THEY MAY CONTACT YOU FOR FURTHER DETAILS BEFORE CONFIRMING THE ORDER.

KINDLY NOTE THAT YOUR CARD MAY BE DECLINED BECAUSE OF YOUR BANK SECURITY-BLOCK SETTING AS THE CHARGING COMES FROM ABROAD. PLEASE KINDLY MAKE SURE IT CONTACT YOUR BANK SO THAT THE PAYMENT GOES THROUGH.

YSL.COM ACCEPTS THE FOLLOWING PAYMENT METHODS:

CREDIT CARDS: VISA, MASTERCARD, JCB, DINERS, AMERICAN EXPRESS

THE TOTAL WILL BE CHARGED TO YOUR CARD WHEN THE ORDER IS SHIPPED OR HAS ARRIVED IN STORE.

YSL.COM FEATURES A FAST CHECKOUT OPTION, ALLOWING YOU TO SAVE YOUR CREDIT CARD DETAILS SO THAT YOU DON'T HAVE TO RE-ENTER THEM FOR FUTURE PURCHASES.

SAINT LAURENT GUARANTEES THAT YOUR CREDIT CARD WILL BE CHARGED ONLY ONCE FOR THE AMOUNT OF AN ORDER. IT IS POSSIBLE THAT THE AMOUNT MAY BE SHOWN TWICE ON YOUR STATEMENT: THE FIRST ENTRY CORRESPONDS TO THE PAYMENT AUTHORIZATION REQUEST THAT IS MADE WHEN YOU PLACE THE ORDER; THE SECOND CONFIRMS THE ACTUAL CHARGE.

PRICES ON THE PRODUCT PAGES ARE ALL IN JAPANESE YEN, WITH TAX INCLUDED.

PLEASE NOTE THAT APPLE PAY, KLARNA AND CASH ON DELIVERY ARE NOT AVAILABLE FOR PRE-ORDERS.

BEFORE PAYING FOR YOUR ORDER, PLEASE MAKE SURE THAT:

- THE CARD AND BILLING INFORMATION YOU HAVE ENTERED IS CORRECT: THAT YOUR 16-DIGIT CODE IS CORRECT AND YOU HAVE SELECTED THE CORRECT CARD TYPE

- THE 3 OR 4-DIGIT CODE IS CORRECT

- YOUR SELECTED CARD OR PAYMENT METHOD IS STILL VALID AND HAS NOT EXPIRED

- YOU HAVE THE NECESSARY FUNDS FOR THE PURCHASE AMOUNT

- THE SECURITY BLOCK SETTING HAS BEEN TEMPORARILY DEACTIVATED BY THE CREDIT COMPANY BECAUSE THE BILLING COMES FROM ABROAD

- FOR SECURITY REASONS, OUR WEBSITE WILL ALLOW THREE PURCHASE ATTEMPTS WITH THE SAME CARD. IF THE PURCHASE IS NOT SUCCESSFUL, WE RECOMMEND A NEW CREDIT CARD IS USED OR TO RETRY AFTER 24 HOURS.

IF YOU HAVE SAVED YOUR PAYMENT DETAILS, WE ALSO RECOMMEND THAT YOU DO THE FOLLOWING:

- CHECK THAT THE BILLING ADDRESS MATCHES THE CARD OR PAYMENT METHOD USED

- YOU CAN DIRECTLY UPDATE THESE DETAILS IN THE MY ACCOUNT SECTION OR ADD A NEW CARD WHEN YOU GO TO PAY

THE ORDER AMOUNT WILL BE DEBITED AT DIFFERENT TIMES, DEPENDING ON THE PAYMENT METHOD USED:

- CREDIT CARD:

AS SOON AS YOU COMPLETE YOUR ORDER, AUTHORIZATION FOR THE NECESSARY PAYMENT WILL BE REQUESTED AUTOMATICALLY TO VERIFY THE VALIDITY OF THE CREDIT CARD AND AVAILABILITY OF FUNDS. THE CARD IS NOT CHARGED AT THIS TIME: THE ACTUAL PAYMENT IS COMPLETED WHEN THE ORDER IS SHIPPED.

IF YOU CHOSE THE "PICK UP IN STORE" OPTION, YOU WILL BE CHARGED WHEN YOUR ORDER IS MADE AVAILABLE IN THE CHOSEN STORE.

- WIRE TRANSFER:

YOU WILL BE DEBITED AT THE TIME OF THE WIRE TRANSFER

ALL YSL.COM ORDERS ARE GIFT WRAPPED IN SIGNATURE PACKAGING AND SHIPPED SECURELY IN A NEUTRAL CARDBOARD BOX.

YSL.COM OFFERS THE FOLLOWING DELIVERY METHOD(S):

- EXPRESS DELIVERY: 1 TO 6 WORKING DAYS - COMPLEMENTARY

- DELIVERY TO A SAINT LAURENT BOUTIQUE - COMPLEMENTARY

EXPRESS DELIVERY :

YAMATO IS OUR MAIN CARRIER. YOU WILL RECEIVE AN EMAIL WITH YOUR TRACKING NUMBER AS SOON AS YOUR ORDER HAS BEEN SHIPPED.

FOR SECURITY REASONS, YOUR ORDER WILL BE DELIVERED AGAINST A SIGNATURE. THE CARRIER WILL MAKE THREE DELIVERY ATTEMPTS. AFTER THE THIRD ATTEMPT, THE PACKAGE WILL BE RETURNED TO OUR WAREHOUSE.

KINDLY NOTE THAT THE PRODUCTS IN YOUR ORDER CAN BE SHIPPED SEPARATELY AT NO ADDITIONAL COST. IN THIS CASE, YOU WILL RECEIVE A CONFIRMATION EMAIL AS SOON AS EACH PACKAGE IS SHIPPED WITH A DEDICATED TRACKING NUMBER. IF YOU HAVE ANY FURTHER QUESTIONS, PLEASE CONTACT OUR CLIENT SERVICE.

UPON DELIVERY, PLEASE ENSURE THAT THE PACKAGE IS NOT DAMAGED IN ANY WAY.

ANY EXTERNAL DAMAGE MUST BE IMMEDIATELY REPORTED IN WRITING ON THE CARRIER'S DELIVERY DOCUMENTS, UNDER YOUR SIGNATURE, INDICATING THE CONDITION OF THE PARCEL (DAMAGED PARCEL, OPEN BOX, ETC.).

HERE IS A KINDLY REMINDER: ONCE YOUR ORDER HAS BEEN CONFIRMED, YOU WILL NO LONGER BE ABLE TO MODIFY YOUR DELIVERY ADDRESS. INDEED, AS ALL ORDERS ARE PROCESSED AUTOMATICALLY, WE ARE UNABLE TO MODIFY SHIPPING AND DELIVERY TIMES.

DELIVERIES ARE MADE FROM MONDAY TO SATURDAY, EXCEPT ON PUBLIC HOLIDAYS.

PICK UP IN STORE:

SAINT LAURENT OFFERS YOU THE POSSIBILITY TO PICK UP YOUR ONLINE ORDER IN A STORE.

DURING THE CHECKOUT PROCESS SELECT "PICK UP IN STORE" AND CHOOSE WHICH STORE YOU WOULD LIKE TO HAVE YOUR ORDER DELIVERED TO.

YOU WILL RECEIVE AN EMAIL AS SOON AS YOUR ORDER IS READY TO BE PICKED UP AT THE STORE.

IN ORDER TO PICK UP YOUR ORDER, YOU WILL NEED TO BRING:

- A VALID ID

- THE SHIPPING CONFIRMATION EMAIL (PRINTED OR ON A MOBILE DEVICE).

IF SOMEONE IS COLLECTING AN ORDER ON YOUR BEHALF, THEY MUST BRING:

- A COPY OF YOUR VALID ID

- A VALID ID OF THE PERSON COLLECTING

- THE SHIPPING CONFIRMATION EMAIL (PRINTED OR ON A MOBILE DEVICE)

- A LETTER OF AUTHORISATION

PLEASE NOTE THAT YOUR ORDER WILL BE AVAILABLE FOR PICK UP AT THE STORE FOR 15 DAYS. PASSED THAT DELAY, THE ORDER WILL BE RETURNED TO OUR OFFICES AND WE WILL ISSUE A REFUND.

DELIVERY TIME FOR JAPAN IS 1 TO 6 BUSINESS DAYS (EXCLUDING PRE-ORDERS).

YOU WILL RECEIVE AN EMAIL AS SOON AS YOUR ORDER HAS BEEN SHIPPED.

YOU CAN CHECK THE STATUS OF YOUR ORDER AND TRACK DELIVERY AT ANY TIME FROM YOUR ACCOUNT.

ONCE YOUR ORDER HAS BEEN CONFIRMED, IT WILL BE PREPARED WITHIN 24 BUSINESS HOURS (EXCLUDING WEEKENDS AND PUBLIC HOLIDAYS).

IN ORDER TO GIVE YOU THE FULL SAINT LAURENT EXPERIENCE, WE PREPARE YOUR PRODUCTS WITH THE UTMOST CARE IN SECURE, PLAIN PACKAGING (NOT LABELLED WITH SAINT LAURENT). WHEN YOU OPEN YOUR PARCEL, YOU WILL FIND YOUR PRODUCTS CAREFULLY WRAPPED AND ACCOMPANIED BY A CARD AND A SHOPPING BAG, IF YOU’VE SELECTED THE GIFT OPTION.

YOU WILL ALSO FIND RETURN INSTRUCTIONS, IF REQUIRED.

THE RECEIPT WILL NOT BE INCLUDED IN THE PARCEL, BUT SENT DIRECTLY BY EMAIL TO THE PERSON WHO PLACED THE ORDER.

YAMATO IS OUR MAIN CARRIER.

YOU CAN CHECK THE STATUS OF YOUR ORDER AND TRACK ITS DELIVERY AT ANY POINT FROM YOUR ACCOUNT, BY CLICKING ON THE LINK SHARED IN YOUR SHIPPING CONFIRMATION EMAIL OR IN THE “TRACK MY ORDER” SECTION IN THE FOOTER OF THE YSL.COM WEBSITE.

AT THIS TIME WE ARE UNABLE TO SHIP ORDERS TO GENERAL DELIVERY, P.O. BOXES.

ORDERS MADE TO ANY OF THESE ADDRESSES WILL BE CANCELLED.

THE DELIVERY ADDRESS OF YOUR ORDER MUST MATCH THE COUNTRY/REGION SITE IN WHICH YOU PLACE YOUR ORDER.

IF YOU WOULD LIKE YOUR ORDER TO BE DELIVERED TO A DIFFERENT COUNTRY, YOU CAN MAKE THE CHANGE BY CLICKING ON "SHIPPING TO" AT THE BOTTOM OF THIS PAGE BEFORE PLACING YOUR ORDER.

CHANGING THE COUNTRY/REGION OF DELIVERY WILL RESULT IN THE DELETION OF THE PRODUCTS OF YOUR BASKET.