All ysl.com orders are gift wrapped in signature packaging and shipped securely in a cardboard box.
Average delivery time: 4-8 business days
Average delivery time: 2-4 business days
IF THE ORDERED ITEM IS STORED IN OUR U.S. DISTRIBUTION CENTER, THE FOLLOWING SHIPPING METHODS WILL BE MENTIONNED ON THE ITEM PAGE:
Saturday Delivery
Delivery is guaranteed this Saturday for orders placed by Friday at 2 pm EST.
$ 30
Next Day Delivery
Delivery is guaranteed next business day for orders placed by 2 pm EST.
$ 25
Please note that if the item is stored outside our U.S. Distribution center, the order processing begins one business day after the order is placed due to the time difference between North America and Europe, where most of our products are shipped from.
Your order is then shipped from our European warehouse to our distribution center in the USA. On average, this takes 2-3 business days. Once your order is dispatched to your address from our us distribution center, you will receive a shipment confirmation email with a ups tracking number. Please visit My Order to check the most up-to-date status of your order.
Some locations in Alaska and Hawaii may require additional days for delivery.
Return Policy
Enjoy complimentary returns. You can return any item purchased on ysl.com within 30 days of the delivery date. here’s how:
1. Fill out the return form.
2. Make sure the merchandise you return is in its original condition, tags and packaging included.
3. Use the UPS return label included with your order for easy shipping.
Due to merchandising restrictions, all returns must be shipped from the same country they were purchased from.
Once your package reaches the warehouse, please allow 3 to 7 business days (depending on peak times) for your return to be processed. If your return does not meet the conditions listed, the package will be sent back to you. When your return has been accepted, your refund will be issued and you will receive a confirmation email.
Please note exchanges are possible only when the item is available in another colour or size.
